Rocky Romanella, motivational speaker and top-rated motivator, now offers a workshop on Intentional listening.
Romanella is a renowned keynote speaker, consultant, and Forbes contributor. She founded 3SIXTY Management Services, LLC. After a career of 36 years at UPS, Romanella has 40+ year’s experience in leadership. He served as Director and CEO at UniTek Global Services.
WILMINGTON (NC), February 9, 2026. /24-7PressRelease/ – Better listening results in better preparation. Better preparation leads to improved outcomes. According to motivational speaker Rocky Romanella, bestselling author and top-rated motivator, great teams are those that win. Listening is a skill that can transform leaders, teams, and results.
In his latest newsletter, Rocky announced the Intentional Listening Workshop & Keynote Experience. This powerful workshop and keynote experience is designed to give businesses the tools they need to maximize their success through effective communication. The unique experience promises to change the way that teams work together, resulting in greater collaboration and success. He wrote the following in that article:
Leaders and sales professionals today are under more pressure than ever to navigate a complex business world with more distractions, noise and competing priorities. Despite the pressure, high-performing salespeople have one quality that sets them apart from the rest: their ability to listen intently.
In the last few months we have refined and delivered one of the most powerful programs that we offer — Intentional listening Workshop. This is a high-energy, hands-on experience designed to improve how sales managers and account executives communicate and connect with each other. The Intentional Listening Workshop has become an important part of our Leadership Development Curriculum because it focuses on the single most underrated — but most powerful — factor that drives performance.
The Workshop: Overview of What we explored together
The workshop will be based on a single truth: listening isn’t a “soft skill”. Listening is an advantage.
The participants worked on real-world scenarios including our trademark case studies. Below are two examples of the case studies:
1. Sales Manager – Account Executive: “Two Ships in the Night”
This course will explore how assumptions, pressure and misalignment may cause the most solid of internal relationships to drift. Participants learned through guided reflections and structured discussions how listening with intention can rebuild trust, clarify expectations and speed up performance.
2. Account Executive Customer Service: “The Moment of Truth”
This module provides a powerful overview of how conversations with customers can be stalled when the listener fails to engage. It also explains how curiosity, preparation and alignment turn hesitation into energy. This module teaches AEs to gain the time of customers, discover their real needs and progress deals with confidence.
In both instances, one common theme was evident: Everything improves when listening skills improve.
The Curriculum Inside: Real Skills that Drive Change
Three core principles define high-performance communication.
1. Listening with Intention
The participants learned to create space, slow down and tune in. The participants learned how to recognize emotional cues and clarify assumptions. They also listened for the things that were not said.
2. Prepare with Purpose
Leadership is preparation, not paperwork. The Strategic Listening Preparation Card is one of the tools we introduced to help participants approach every conversation with structure and clarity.
3. Practicing Constructive Dissatisfaction
They never stop learning. Great professionals are always curious and hungry for growth. The mindset of constructive dissatisfaction is essential to long-term success and maturity. This mindset pushes leaders to improve their skills, raise their conversational level, and continually improve.
The High Impact Keynote Address is now available
This Listening Workshop can also be used as a keynote for organizations that want to motivate their employees at large scale. This keynote is delivered with the same energy and clarity as our other topics, including:
* Leadership, legacy and leadership
* Culture of accountability
Communication at high performance
Customers centric sales
Leadership and personal influence
Listening to others is the key to more effective leadership, better relationships and greater performance.
The full text of the piece is available at Romanella’s website at https://3sixtymanagementservices.com in the newsletters section.
Rocky’s website offers many resources that are useful for any leader, whether they be business leaders, educators, or leaders of small groups.
Forbes Contributions:
Rocky was a member of Forbes Business Council for many years and has contributed to Forbes on a variety of topics. A full list of his Forbes articles is available at https://www.3sixtymanagementservices.com/forbes-business-council/.
PODCAST:
Rocky is the host of The Leadership Library Podcast. It’s now on its ninth season. New shows will be posted every Tuesday through the end of 2025 at https://tightenthelugnuts.com/.
We are all leaders, in one way or another – whether we like it or not. Romanella’s concepts under the title of Balanced leadership can be used to increase effectiveness, efficiency and results, regardless of what role you play.
Many of us enjoy a cup of coffee in the morning. Your morning cup of Joe will be a great way to learn and entertain while listening to the Leadership Library Podcast. Previous show topics have included:
This video shows the feeling of trust that comes from hope (over 7.6 K views).
Soft Skills for Great Results (over 31,000 views)
Leading with Balance
Set Goals
Integrity
Leave a Legacy
The Values of Personal Life
The Performance of Successful Teams
Strategic Vision
Operational Excellence
Strategic Process
Do You Have Job Skills?
Leadership roles and responsibilities
SWOT Analysis
Train the Trainer
There are many other topics to choose from and there will be more in the future.
The podcast is now available at https://tightenthelugnuts.com or visit https://www.buzzsprout.com/1484407. Apple Podcasts also offers the podcast. More on leadership, building a legacy and many other topics are also available at Romanella’s website at https://3SixtyManagementServices.com.
BOOK:
Rocky’s leadership book, “Tighten The Nuts: The principles of balanced leadership”, recently reached number one bestseller status both in Business Management and Business Leadership.
Romanella explores the leadership qualities that can take any company and its employees to higher levels of achievement in ‘Tighten the Lug Nuts.’ He draws on his experience as a CEO at UPS and director of the organization to do so.
This is the business book that you must read if you only read one this year.
Rocky’s leadership style is both unique and effective. Rocky believes great leaders encourage their followers to not stop with the first correct answer. “Tighten The Lug Nuts” is a leadership book that helps readers go beyond the first correct answer. The book is filled with detailed examples, which are organized both in an entertaining and educational way. This helps to create a framework for real-world concepts. These deceptively easy concepts have powerful implications. “How To Messages” Anyone who is in a position of leadership can use this book – parents, teachers, etc. No matter if you’re a new manager or an experienced professional, “Tighten the Lug Nuts” is both motivational and a call-to-action for anyone who has yet to achieve success in their chosen field.
This book is also a great tool to help an organization prepare for hyper-growth after a pandemic. The key concepts in this book are designed to get leaders and teams up and running quickly as they refocus, rebuild and regain their focus. “Tighten the Lug Nuts” is packed from cover-to-cover with information to help leaders be more effective, productive and successful. This isn’t just another book. “book about leadership.”
Online book sellers sell ‘Tighten the Lug Nuts.’ More information is available at his website at https://3sixtymanagementservices.com and at https://tightenthelugnuts.com.
Rocky Romanella, on his website, has compiled a library of innovative resources to assist us in preparing to emerge from the pandemic faster, stronger and leaner. These resources include:
LIVE AND VIRTUAL KEYNOTES AND TRAINING – SUPPORT FOR WEEKLY MEETINGS AND CALLS
Rocky is a virtual conference and training expert with an eye for POST COVID, and Rapid Rebuilding of our business. He is able to create a live or virtual program for any organisation. The topics can be any of the 23 leadership competencies, ideas from Tighten The Nuts: The principles Of Balanced Leadership, or anything else that is appropriate.
The list of 23 leadership competencies
Each item will be vital to the rapid rebuilding of our economies, businesses and lives. All or some of these items are suitable for virtual presentations, meetings or talks.
PODCASTS LIBRARY
There are 108 podcasts on Leadership. You can search by show, topic or leadership competency.
VIDEO LIBRARY
There are many videos in the video library, including training videos.
Romanella’s website has more information about leadership, keynotes virtual, training, virtual meetings, conferencing, workshops and strategy sessions.
Calls to Meetings
Rocky is offering free meeting calls to those that purchase at least 20 copies of his book, “Tighten The Lug Nuts”, a 5-star-rated leadership guide. For more information, contact Rocky at [email protected] You can also call 610-322-0730 to book your appointment.
Over 4 decades of Erfahrung “boots on the ground” Rocky Romanella, a keynote speaker with leadership experience and international recognition, is a leader in his field. Rocky Romanella has been a keynote speaker in both large and smaller venues across the US, including Atlanta, San Diego Las Vegas Phoenix, NYC Dallas Chicago Miami Houston LA Charlotte and other cities. He has also delivered keynotes internationally in Toronto, Mexico City Milan, London and Krakow. His passion and energy are known to create excitement. He uses his talent and experience, as well as his knowledge and expertise, to inspire, motivate and entertain any audience.
Romanella’s storytelling skills and charisma have earned him praise from a variety of people. Richard Snowden said that Raven House International President Richard Snowden: “An engaging speaker and facilitator, Rocky leads business executives to break-through results through break-through thinking.” Conrad Swanson Sr. VP Agency Development of Arpin Van Lines Inc. said, “Rocky inspired many to look inward and improve the way they operate their businesses and lead their team members.”
Romanella, a winner of UPS Chairman’s Award for excellence, has forged a reputation of inspiring teams to do their best. His real-life stories, derived from a career that spanned nearly forty years with one of the world’s most recognized brands, captivate audiences. Rocky brings leadership expertise in supply chain, logistics and transportation, retail, sales and operational excellence strategy, telecommunications engineering/construction management and installation. He has led sales teams, built brands quickly, organized events and developed a company culture to help integrate acquisitions.
Rocky Romanella can be contacted for media interviews and keynote speeches. You can contact him using the details below, or via email. [email protected] . Full information on 3SIXTY Management Services, more information on keynote speaking and ‘Tighten The Lug Nuts’ is available at the company website at https://3sixtymanagementservices.com.
About Rocky Romanella:
Rocky is the founder and CEO of 3SIXTY Management Services, LLC, an executive speaking, leadership development, and consulting services firm. Rocky is also on the board at Goodman Networks. Goodman Networks provides end-to end network infrastructure and field services for the satellite and wireless television industries.
Rocky, an experienced CEO has led the most significant rebranding initiative in franchise history. The UPS Store revolutionized the $9 billion retail business and shipping services market.
The UPS Store network, while leading The UPS Store increased same-store retail sales unit by 5.8%. This was higher than the National Retail Federation’s results, which were 4.6%, during the recession.
Rocky was the driving force behind UPS’s entrance into the healthcare industry, and he created the motto. “It’s a patient, not a package.®”
He has also been responsible for the integration of over 20 acquisitions in order to enhance financial performance, capabilities and global network footprint.
Rocky’s executive positions and advisory leadership services deliver results through the development and implementation of his Balanced Leader Model in enterprise operations. The focus is on the needs of customers, employees and shareholders.
Rocky is a rare individual who has a vision for the future of business, and the drive to create strategies, tactics, metrics, etc. to achieve desired results.
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